Automated IVRs is software that allows customers to self serve and use their keypad tones to enter information. This is commonly used in customer service environments and can also be used to make payments without the need for human agent work.
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.
.png)