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IVR

Interactive Voice Response, or IVR for short, is an automated system that allows customers to find the right department for their enquiry, to self serve and to make secure payments 24/7. Having an IVR cloud based call centre empowers better resolutions by giving customers control of the interaction.
Daniel Harding
Post by Daniel Harding
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.