Meet MaxContact: Jesse O'Sullivan

As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give you a little insight into the people that make up MaxContact. This month we want to introduce you to Jesse O'Sullivan, our Business Development Manager.

Without further ado, here's a little more about Jesse:

Tell us about yourself

I have lived on the Sunshine Coast for the past 15 years and have loved every bit of it. I was in Mooloolah Valley for most of that time but recently moved to Caloundra. 10/10 would recommend living on the Sunny Coast

How long have you been with MaxContact?

I have been here for 1 month.

What is your death row meal?

Sushi

Favourite dad/mum joke?

When does a dad joke become a dad joke..........When it becomes apparent!

Favourite playlist/podcast at the moment?

Mozarts Piano Concert No 2 - You can listen to it HERE.

Go-to karaoke song?

I have never done Karaoke

Top 3 celebrities (dead or alive) that you'd invite over for dinner?

Julius Caesar, Mozart, Gordan Ramsay

Favourite movie quote?

"It's over Anakin. I have the high ground."

Top 3 concerts you've ever been to?

Dracula Ballet by Queensland Ballet, Mozarts final requim by QSO & Li's Choice Ballet.

The first destination on your travel list when we open up again and why?

I would like to see Italy and Japan

Post by John Burnett

John is the Operations Manager at MaxContact Australia and has become an integral part of the business. John works with a thorough approach and leaves no stone unturned. His passion is customer onboarding, major project work and integration. John’s temperament and attention to detail is critical to ensuring smooth operations for MaxContact Australia’s customers.

From the blog

How to Reduce Average Handle Time (AHT)

Average call handling time is used in call centres to measure the average duration of customer interactions. This includes the time spent talking to the customer and any additional time spent on follow-up actions.

Daniel Harding

October 31, 2024 6 mins read

What is Employee Engagement? How Do You Improve It?

Employee engagement is what makes employees feel valued and connected to your business. The more valued your employees feel, the more likely they are to contribute positively to the workplace.

Daniel Harding

October 30, 2024 7 mins read

What Does CX Mean and How Do You Measure It?

The term ‘CX’ is used across many different organisations and industries. But what does CX stand for?

Daniel Harding

October 30, 2024 5 mins read