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MaxContact Mentions In The News

Discover what people have been saying about MaxContact in online publications referencing the company and its contact centre solutions

MaxContact In The News

How to make outbound dialling work better for your business

Tips

How to make outbound dialling work better for your business

Hands up if telemarketing is still one of the primary means by which your enterprise wins or retains business?
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MaxContact: Effective Communication with Microsoft Teams

Software, Tips

MaxContact: Effective Communication with Microsoft Teams

The MaxContact solution now allows contact centre agents to interact with customers from any Teams endpoint and helps contact centre agents and business users communicate and collaborate more effectively.
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Win-Win Employment: Strategies for Your Contact Centre

Win-Win Employment: Strategies for Your Contact Centre

Allowing agents to work flexibly can be good for them and good for the bottom line, provided your systems and processes are sound.
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Optimising the contact centre: lessons from COVID one year on

Optimising the contact centre: lessons from COVID one year on

The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.
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How to maximise the return on your extended hours contact centre

How to maximise the return on your extended hours contact centre

Staying ‘open all hours’ can deliver significant benefits for businesses that put the right infrastructure and processes in place.
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Security In The Fintech Space

Security In The Fintech Space

The mass move to remote working has made some Australian contact centres vulnerable to compromise and disruption.
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New Zealand Reseller News Innovation Awards

New Zealand Reseller News Innovation Awards

We’re delighted to have been nominated, along with one of our key partners, for the specialist category at the NZ Reseller News Innovation Awards.
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MaxContact team up with CommsChannel

MaxContact team up with CommsChannel

We've teamed up with CommsChannel as our managed services partner. Check out this article by IT Brief to learn more.
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ARN Specialist Vendor Award

ARN Specialist Vendor Award

We’ve been nominated for an ARN Innovation Award. We’re honoured to be a part of such a diverse and creative event. Read this article by ARN to know more.
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