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AI Call Centre Software

AI can be used in various forms in contact centres. Most commonly it can be used for speech analytics, automated outbound call routing, and conversational voice AI services that can automate conversations with clients to allow agents to focus on high value conversations. 
Daniel Harding
Post by Daniel Harding
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.