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Preview

A preview dialler will present a customer record to an agent and allow them to review it before placing the call. The placing of the call can be initiated by the agent, or it can be set on a timer so that after a pre-determined time to review the record it will then be dialled by the software.
Daniel Harding
Post by Daniel Harding
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.