Real time
Real-Time Stats/Data refers to up-to-the-minute information and statistics regarding the current state of call centre operations. This information can be shown on dashboaard/wallboards and give accuratel upto date stats of the centres performance.
Post by
Daniel Harding
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.